Poll Results: Time within which customers expect delivery orders to ...

The first poll I ran on this blog received 43 responses in about a week. Moving forward I am planning to run a poll every month and collect some emprical data on customer expectations, industry persepctives.

POll 1 Question:
If you order food for home delivery, what is the reasonable time in which you expect the food to be delivered to your home?

Analysis:
Though the sample size is small to make firm conclusions, it is apparent from the above data that 45 minutes is the maximum a restaurant business can take to deliver food to the customer's door-step, after the order has been placed, to create a good customer experience. This is not a easy thing to do consistently, especially during busy times (weekends).

Source: http://amorfilosofoamor.blogspot.com/2012/08/poll-results-time-within-which.html

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